dispenSense: Ireland’s newest dispensary system

Navi Group proudly presents dispenSense, the latest breakthrough in pharmacy technology, designed to revolutionise and simplify the dispensing process and workflow. Emerging from the legacy of the Axium Buying Group that began in 2009, Navi Group has consistently led the charge in introducing innovative IT solutions to the pharmacy market. With dispenSense, the core focus is squarely on simplifying and enhancing the dispensing experience. The incorporation of state-of-the-art technologies ensures that dispenSense is not just a software solution; it’s a catalyst for positive change within the pharmacy landscape. This cutting-edge software with unrivalled features and modules strives to make dispensing reliable, safe, and efficient, empowering teams to overcome everyday challenges and maximise their focus on patient care

dispenSense is the first fully cloud based PMR product to be launched in the Irish pharmacy market, using the latest software technologies which are future proofed to address the challenges facing a pharmacist today and into the future, while also offering great flexibility and efficiencies. It has been designed by pharmacists and technicians with the sole goal of meeting the needs of the current pharmacy industry, while also showing real progression in a stagnant market.

Setting dispenSense apart is its adeptness at embracing the hybrid nature of modern pharmacy practices, seamlessly handling both Healthmail and paper prescriptions. The team behind dispenSense has introduced a custom-built workflow management tool, providing unparalleled transparency and oversight throughout the entire dispensing process.

Notably, dispenSense caters to traditional pharmacies as well, offering the familiarity of the standard dispensing journey but with enhanced efficiency, bridging the gap between innovation and tradition in the pharmacy landscape

The dynamic team behind dispenSense is dedicated to continually enhancing the dispensary system, striving to simplify tasks and enhance the lives of pharmacy staff. Notable features include:

• First to Market in CN (Contraception) Scheme: dispenSense takes the lead by being the first to market with the innovative CN scheme. Collaborating closely with the PCRS, dispenSense has developed crucial software to facilitate the dispensing and claiming processes associated with this new scheme. This strategic move significantly reduces the additional administrative burden that pharmacies typically face, ensuring a smoother and more efficient workflow
• Fully Owings Compliant and Certificated: dispenSense adheres to industry standards, ensuring full compliance with Owings requirements
• IPU Webservice Integration: Working closely with the IPU, dispenSense optimises integration with the IPU web service. This integration eliminates the need for monthly uploads of IPU product files, with the system syncing daily for real-time product updates
• Workflow Management: dispenSense introduces a first-in-class workflow management tool, aiding in better time management and transparency throughout the dispensing process
• Efficiency-Boosting Features: dispenSense incorporates several features to streamline dispensing and claiming processes, including product allowed scheme controls, flexibility for editing, multiple schemes per dispensing, and HT hub prompts, among others
• Empowering Pharmacists for Tomorrow: One of the ambitious goals of dispenSense is to free up pharmacists from the dispensary through innovative processes, design, and technology. The cloud based technology ensures accessibility to the pharmacy anytime, anywhere, offering unprecedented convenience for pharmacy teams
• Shifting Gears in Dispensing: Recognising that dispensing activity constitutes a significant portion of a pharmacy’s income, dispenSense urges a shift in the nature of pharmacy operations. The system introduces a paperless approach, emphasising the importance of supporting a digital workflow to enhance efficiency and streamline processes

Positioned as the system for the present and future, dispenSense anticipates and embraces upcoming challenges in the Irish pharmacy market, including electronic prescriptions and vertical integration in the supply chain. The system is not only poised to adapt but to lead the way in incorporating technical and industry changes for the benefit of its customers.

Acknowledging current trends in the pharmacy sector, dispenSense addresses challenges such as the mounting workload, staff retention struggles, and the complexities of product shortages and limited allocations. In response, the system emphasises improved communication on product availability and provides advanced workflow management tools, alleviating pressure on retail pharmacies.

For a firsthand look at the impact of dispenSense, customer testimonials attest to its efficacy.

Leeanne Duignan-Higgins, owner & pharmacist in Newtown Pharmacy, Maynooth, had this to say:

“dispenSense is a very intuitive software that doesn’t require much training at all. The software doesn’t stall/freeze, so processing prescriptions is quick. There is an excellent support team in the background so if any questions or issues arise, they are rectified immediately.

“There are really good features like the contraceptive claim being done directly from dispenSense, adhoc ordering function, uploading prescriptions directly from the computer etc. Also being able to log in from home if I need to check something or send the claim is great.

"The fact that we can have multiple screens at no extra charge makes this system great value too. I would recommend dispenSense and am delighted I made the move.”

Pharmacies interested in experiencing the future of pharmacy operations can book a demo or explore more about dispenSense at dispensense.ie or by calling 01 4433884. dispenSense is not just a solution; it’s a partner in navigating the evolving landscape of pharmacy services